AreoX U8 Smart Fingerprint U-lock Long

Hello jak! On behalf of Xiaomi Global Community, we recommend you to contact seller and they should support you with more information, please. Thank you.

My lock stop working after being charged. The led is green when i charge the lock. Any help ?

Hello Peter! On behalf of Xiaomi Global Community, we recommend you to contact the seller and describe the issue.

Hi, Sensor just stop reading my fingerprints. I has set up 3 fingers, and now can't open. Only key working. Waste money...

Hello Alex! On behalf of Xiaomi Global Community, we recommend you to contact the seller and describe the issue.

It often do opposite way. When it locked sensor think that it open and sound double signal with blue light. So I can’t open it without the key. I reset system but have the same problem. Other way - when it opened I can’t put lock mount inside because it think that lock mount already put inside. How to solve it?

Hello Ming! On behalf of Xiaomi Global Community, we recommend you to contact the seller and describe the issue.

Hi Miki Benz, how did you reset the unit? I've tried to plug the unit in the PC for charging purpose, it was malfunctioned after plugged out.

Hello Miki Benz! We recommend you to contact the seller and describe the issue.

Sometimes it wont recognise my fingerprint, even I ve tried many times in different angles and cleaning the fingerprint sensor. I ve resetting the device and same problem on the next day. I wondering has anybody facing the same problem here?

Lost the manual. Please upload the manual in pdf format. Programming technique is needed to know- how to add more fingerprint. You could give an option to program from PC.

Only work 4 days. then sometimes jammed, and can't locked properly :(