Mi Home (Mijia) 360° Smart Home PTZ Camera White

Hello Sumit Saxena! On behalf of Xiaomi Global Community, we recommend you to contact the seller and describe the issue.

I have been using Mi 360 Camera for more than a year using Mi Home app on my MOTO G5s Plus Android phone. Of late, I was facing some issues with the camera (it would keep going offline; or it would not turn on and will continue to show "Device offline"). So I decided to uninstall and reinstall Mi Home app hoping it would fix any issues. However, to my worst surprise, after uninstalling, Google Play Store is now showing "Mi Home" is not compatible with my device. I am shocked to know that I won't be able to use my Mi 360 camera anymore. Can someone PLEASE HELP ME? Please tell me is Moto G5s Plus really incompatible. My phone is fully updated. It has Android 8.1.0. Thanks

Where i can get the firmware? A week ago the software warn me to update. Then it failed on updating. Now my cam in brick condition. With the yellow light always on and not turning blue whatever i do to restart. Can u help me ?

Hi You could connect with NAS Synology DS918+ ?

Hi All! This is a good cam for the buck, but a week after the installation, the wall-mount just cracked and sent the cam towards the floor, luckily it swung by the cable and was cushioned by a bag. I am looking to purchase a few extra wall-mounts. The online store (Noon) I purchased it from is unable to help. PS. just yesterday after a month, I experienced the connection error & needed to restart to connect. Thanks

If you mount at ceiling you cant flip the video. After recording the video is invers you have to watch on potplayer to make the vision strait, but than date and time is invers

Great image, but a i have a problem that force me reboot this devide every 3 days because if i don´t do that, the câmera loss connection and won´t reconnect until a reboot.

Awesome camera. I have four in my house. The camera have sharp image and fast movement. I'm hoping for an update soon because the cameras loose connection after a while and won't reconnect. The SD cards are not recognized after some time. A friend with Xiaomi cameras have the same problems, so it's not my configuration that is wrong.

Camera stopped working in Mi Home application. Camera ask for update from firmware version 3.3.6_2018061418 to version 3.3.6_2018111514. I do update, camera download firmware, led is yellow, app show installing update from 0-100% , then camera do reboot, and after that it looks like it is not update. Still can't use camera in Mi Home app, because it ask for update, again. I have tried reset camera, and did update several times trough different ISP. Any help? Thank You.

Hello, Radoslav! On behalf of Xiaomi Global Community, we recommend you to contact the seller and they should support you with more information, please. Thank you.

I have a MiJia 360° Smart Home PTZ Camera White, the camera has a uSD 16GB class 10 formated like FAT32, and also we have a NASS drive where the camera can save video.